KNITTING PATTERNS
How do I receive my knitting pattern?
After your purchase you'll receive your knitting pattern as a PDF straight to your inbox. You can then download it and start knitting right away.
Which languages are the patterns available in?
After your purchase you can download the pattern in German and/or English.
I think I've found a mistake.
Oh no! Thank you for letting me know! All my knitting patterns are tested and carefully checked before they're released. Still, something can slip through now and then. Please write to me via the contact form and, if possible, tell me the pattern and the part in question. I'll take care of it and get back to you as soon as possible.
CERAMICS
Are the ceramic pieces dishwasher and microwave safe?
Yes, all my ceramic pieces are both dishwasher and microwave safe. To enjoy them for a long time, I still recommend avoiding sudden temperature changes and handling them with care.
Can I have ceramic pieces personalised?
Yes, personalised ceramic pieces are generally possible. Since every piece is made individually, just write to me via the contact form and tell me about your idea.
What happens if my order arrives damaged?
I pack all ceramic pieces carefully and with plenty of protection so they reach you safely. If your order still arrives damaged, please get in touch as soon as possible with photos of the damaged item and the packaging. We'll find a quick solution together.
ORDERS & SHIPPING
Which payment methods are available?
You'll see all available payment methods at checkout.
How much does shipping cost?
You'll see the shipping costs for ceramics at checkout before you place your order. Knitting patterns are delivered digitally, so there are no shipping costs.
How long does shipping take?
I try to ship your order as quickly as possible after your purchase (1–3 days until dispatch).
Do you ship outside Germany?
At the moment I only ship ceramics within Germany. Knitting patterns can be bought worldwide, as you receive them digitally by email.