Terms of service

Terms and Conditions

As of: October 2026

This is a translation for your convenience. Only the German version is legally binding.

1. Scope

These Terms and Conditions apply to all orders placed by consumers and, where applicable, businesses via the online shop einfachbirte.studio.

The online shop is operated by:

Birte Hoffmann – einfach.birte
An der Alten Ziegelei 38
c/o Adressgeber #2060
48157 Münster, Germany
Email: hi@einfachbirte.studio

The range includes digital knitting patterns in PDF format and handmade ceramics.

2. Conclusion of the contract

The presentation of products in the online shop does not constitute a legally binding offer, but an invitation to place an order.

By submitting an order, the customer makes a binding offer to purchase the selected products.

The contract is concluded when we confirm the order by email or provide or ship the ordered products.

The order confirmation contains the essential details of the order.

3. Products

The essential characteristics of the products are stated in the respective product description.

3.1 Digital knitting patterns

Our knitting patterns are provided as digital PDF files. Depending on the product description, the patterns are included in German and English.

No printed copy is sent. A suitable device and software for opening PDF files are required to use them.

They are provided after successful payment via the download process used in the shop or by email.

3.2 Handmade ceramics

Our ceramics are made by hand. As a result, there may be variations in shape, size, colour, glaze and surface. Such differences, which are inherent to the craft, are characteristic of handmade products.

The specific condition and essential characteristics of each product are shown in the product description and product images. Statutory rights in respect of defects remain unaffected.

4. Prices and payment

The prices shown in the online shop at the time of the order apply.

As a small business owner within the meaning of § 19 UStG (German VAT Act), no VAT is charged or shown.

Additional shipping costs for physical products are shown before the order is completed.

The payment methods offered at checkout may include, for example, card payment and PayPal. The payment methods available in each case are shown during the ordering process.

Payment is due upon completion of the order, unless otherwise stated in the ordering process.

5. Provision of digital knitting patterns

After successful payment, the ordered digital knitting pattern is made available for download or sent by email.

The customer is responsible for providing a valid email address and the technical requirements for downloading and opening the files.

If a file cannot be accessed or does not work properly, please get in touch at hi@einfachbirte.studio.

Statutory rights in the case of defective digital products remain unaffected.

6. Rights of use for knitting patterns

The knitting patterns offered, including texts, images, charts and design, are protected by copyright.

With the purchase, the customer receives a simple, non-transferable right to use the purchased pattern for private purposes.

In particular, without prior consent it is not permitted to copy, pass on, make publicly available, publish or resell the pattern or parts of it, unless such use is permitted by law.

Purchasing the pattern does not automatically permit the sale or distribution of items knitted from it. Separate consent must be obtained in advance for commercial use.

The copyright in the patterns remains with the respective author.

7. Shipping and delivery of ceramics

For now, ceramics are shipped exclusively to delivery addresses within Germany, unless expressly stated otherwise for a product.

The available shipping methods and shipping costs are shown during the ordering process.

The expected delivery time is stated on the product page or, at the latest, during the ordering process.

We pack the ceramics carefully for shipping. If a delivery arrives damaged, please contact us promptly by email. Meaningful photos can help to assess the damage.

The customer's statutory rights remain unaffected.

8. Right of withdrawal for physical products

Consumers generally have a statutory right of withdrawal for distance contracts. The details and conditions for exercising this right are set out in the separate withdrawal policy in the online shop.

The withdrawal policy applies independently of these Terms and Conditions.

9. Special provisions on the right of withdrawal for digital knitting patterns

For paid digital knitting patterns in PDF format, the statutory right of withdrawal can expire early.

This requires that the customer

  • expressly agrees that we begin performing the contract before the withdrawal period ends,

  • confirms that they are aware that the right of withdrawal expires once performance of the contract begins, and

  • receives a contract confirmation containing the legally required information.

The consent and confirmation are obtained during the ordering process. The contract confirmation is provided on a durable medium, for example by email.

The right of withdrawal only expires if the legal requirements are actually met. This section does not replace the separate withdrawal policy or the necessary technical implementation at checkout.

Statutory rights in the case of defective digital content remain unaffected.

10. Statutory rights in respect of defects

The statutory rights in respect of defects apply.

The statutory provisions on digital products apply to digital knitting patterns. The statutory provisions on the sale of goods apply to handmade ceramics.

Statutory rights are not excluded or restricted by these Terms and Conditions.

11. Liability

We are liable without limitation for intent and gross negligence, as well as for damages resulting from injury to life, body or health.

In the event of a slightly negligent breach of essential contractual obligations, our liability is limited to the foreseeable damage typical for the contract.

In all other respects, liability is governed by the statutory provisions.

12. Data protection

Information on the processing of personal data, in particular in connection with orders and payments, can be found in the privacy policy of our online shop.

13. Contact

If you have any questions about orders, digital knitting patterns or ceramics, you can contact us at the following email address:

hi@einfachbirte.studio

14. Applicable law

The law of the Federal Republic of Germany applies, without prejudice to the mandatory consumer protection provisions to which consumers are entitled in their country of habitual residence.

Mandatory statutory provisions remain unaffected.